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Dear Keith,
Thank you for coming back and fixing the slope and trouble spots on my putting green. After nine months some areas had settled in a way we did not expect.
I appreciate your rapid follow up to my call. The problem was resolved within days and the putting surface now performs much better.
Your commitment to customer satisfaction is impressive, and I must say is a very refreshing experience as compared to other companies I have worked with before.
Keep up the extra effort and I am sure your business will continue to flourish!